MSI Customer Service
Frequently Asked Questions
HOW DO I CREATE AN ACCOUNT?
- If you’re taking one of MSI’s free certification programs, no account is required! Simply click “start now” to begin the program.
- If you’re purchasing a paid certification, navigate to the program you’re interested in and click “Enroll Now”. This will take you to the account creation page. You’ll create your account while you pay and check out.
DO YOU HAVE A FREE PROGRAM I CAN TRY?
Yes! You can take our FREE Six Sigma White Belt program. This program is designed to take about 20 minutes to complete and will give you a good idea of the “look and feel” of our training material and a certification test.
IS STUDY MATERIAL INCLUDED?
Yes, all MSI certifications include training material with the purchase of your certification. This material is specifically designed to help prepare you for the certification exam. All study material is accessed online and is available immediately after signup.

