Continuous Improvement Manager Certification

Get Your Continuous Improvement Manager Certification Online!
Average Completion Time:  6-8 Hours

Continuous Improvement Manager Certification

Earn your Continuous Improvement Manager certification online and master Lean, Six Sigma, TQM, and 5S principles. Learn how to improve quality, reduce waste, and lead sustainable improvement initiatives through a practical, self-paced training program from the Management and Strategy Institute.

Average Completion Time:  6-8 Hours

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5 Star Rated Course

5 Star Rated Course!

MSI Has Thousands Of Reviews!

BBB, Trustpilot, Facebook, Google, Training Association

This course gave me a whole new perspective on how to improve processes at work. The lessons on Lean and Six Sigma were easy to follow and practical. I’m already using what I learned to make my team more efficient.
Sarah L.
Earning my CCIM certification through MSI was one of the best professional decisions I’ve made. The training was clear, flexible, and full of real-world examples. I feel much more confident leading improvement projects now.
Marcus D.
I really enjoyed how this program connected theory to actual workplace situations. The content was detailed but easy to understand, and being self-paced made it perfect for my busy schedule. Highly recommend it to anyone in management or operations.
Tina R.
Very insightful and well needed to further the advancement of my profession - should have done this sooner
G. Strong
It was great. The material was easy to understand yet very informative.
Rodney H.
The course study material is easy to grasp! Good experience!
Sachan P.
This course is an absolute gem! The content is not only comprehensive but also presented in an engaging and accessible way. Kudos to the creators for their outstanding work.
Verified Customer - Trustpilot
Thank you for offering this certification. This is a much-needed basic knowledge to understand  methodology.
Antonio R.
The flow of the modules was great. the amount of information was a lot and helped me learn several new things.
Miquel L.
Great information and useful tool for certification. Covers useful topics relevant to the course.
Beth C.
Was very easy to navigate the training module and it was very straight forward throughout the training
W. Clark
The study materials were well-structured, easy to follow, and simple to grasp. It was a smooth and straightforward learning experience for me.
Shrav Y.
I have completed one certificate already. The training materials are spot on! Great program!
Joanne D.
Improving my critical thinking and problem-solving abilities; Enhancing my leadership and decision-making skills, Expanding the professional network Increasing my confidence and career advancement opportunities.
Greg H.
The whole experience is very engaging throughout the completion of the certificate. Very easy to understand; user-friendly for beginners trying to explore.
Paul C.

What's included?

  • Lifetime Certification
  • All Online Training
  • Course Video's & PDFs
  • Digital Certificate
  • Digital Badge [Example]
  • Digital Wallet Card [info]

Easy To Understand

We've designed our programs to make them easy to learn, even if you haven't taken training in years.  Everything you need is included.

Self-Paced

Move at whatever speed is comfortable for you.  Take the certification exam as soon as you're ready.  You have access for 1-year!

About This Certification Course

Certification:  Certified Continuous Improvement Manager (CCIM)™
The Certified Continuous Improvement Manager (CCIM) program is designed to help professionals develop the skills needed to identify inefficiencies, improve processes, and lead meaningful change within their organizations. This course covers the most trusted methodologies in quality and process management, including Lean, Six Sigma, Total Quality Management, 5S, and Kaizen. Whether you work in manufacturing, business operations, healthcare, or service industries, you'll learn how to analyze performance, eliminate waste, and build systems that consistently deliver better results. The training is entirely self-paced and built for working adults, combining practical lessons with real-world examples to make improvement both approachable and actionable.

Earning your CCIM certification demonstrates a strong commitment to professional growth and operational excellence. It signals to employers that you understand how to manage processes, lead teams, and drive measurable results. Certified professionals often stand out for promotion opportunities and leadership roles because they bring a mindset of continuous improvement that directly impacts productivity, cost control, and customer satisfaction. Whether you're looking to boost your career, strengthen your résumé, or bring more structure to your organization's improvement efforts, becoming a Certified Continuous Improvement Manager gives you a valuable competitive edge.
What You’ll Learn:
  • You'll learn how to identify and eliminate inefficiencies in business processes.

  • You'll understand how to apply Lean and Six Sigma methods to real-world projects.

  • You'll learn how to use tools like 5S, PDCA, and Kaizen to drive improvement.

  • You'll gain the skills to analyze data and make smarter, evidence-based decisions.

  • You'll learn how to build a sustainable culture of continuous improvement within any organization.
Why Take This Course?

  • It helps you build the core skills needed to run a professional, efficient office.

  • It strengthens your résumé with a respected, industry-recognized certification.

  • It prepares you for leadership responsibilities and career advancement.

  • It gives you practical knowledge you can apply immediately in any office setting.

  • It's fully online and self-paced, making it easy to complete on your schedule.

    • Choosing the Management and Strategy Institute for your certification means learning from a trusted industry leader in professional development and process improvement. MSI's programs are recognized by employers worldwide and designed by subject matter experts with years of real-world experience. All training materials are included with your enrollment-no hidden fees, no subscriptions, and no time limits. You can study at your own pace, take the exam when you're ready, and earn a respected certification that highlights your expertise. With MSI, you're not just earning a credential-you're joining a professional community dedicated to helping people and organizations work smarter, faster, and better every day.

    View Course Syllabus

    The Certified Continuous Improvement Manager (CCIM) program is designed for professionals who want to understand and apply proven process improvement methodologies to increase efficiency, reduce waste, and enhance organizational performance.
    Learners will gain practical knowledge of Six Sigma, Lean, TQM, 5S, and Kaizen principles while developing the ability to lead improvement initiatives that align with strategic goals.


    MODULE 1: Foundations of Continuous Improvement

    Objective: Introduce the principles, history, and value of quality and continuous improvement in modern business operations.


    Topics Covered:

    • The Importance of Quality in Business Success
    • Evolution of Process Improvement (Deming, Juran, Ishikawa)
    • Key Principles of Continuous Improvement
    • Understanding the PDCA (Plan-Do-Check-Act) Cycle
    • Total Quality Management (TQM) Fundamentals
    • Customer Focus and the Voice of the Customer (VOC)
    • The Role of Leadership in Driving Improvement Culture
    • Key Metrics: Quality, Efficiency, and Cost Reduction

    Learning Outcomes:

    • Explain why quality and continuous improvement are critical to long-term success.
    • Describe how TQM and PDCA form the foundation of modern improvement programs.
    • Identify the cultural and leadership elements that sustain improvement initiatives.


    MODULE 2: Core Process Improvement Methods

    Objective: Explore structured improvement methodologies and how to apply them to solve real business problems.


    Topics Covered:

    • Introduction to Six Sigma and the DMAIC Framework
      • Define: Problem Statements, Goals, and Scope
      • Measure: Data Collection & Baselines
      • Analyze: Identifying Root Causes
      • Improve: Implementing Solutions
      • Control: Sustaining the Gains
    • Lean Principles and Waste Elimination (7 Wastes + 8th Waste)
    • Value Stream Mapping (VSM) Basics
    • Process Flow Analysis and Bottleneck Identification
    • Kaizen and Rapid Improvement Events
    • 5S Workplace Organization and Visual Management
    • Poka-Yoke (Error Proofing) Techniques


    Learning Outcomes:

    • Apply the DMAIC process to structure improvement efforts.
    • Use Lean tools to identify and reduce process waste.
    • Implement 5S and visual management to sustain workplace efficiency.


    MODULE 3: Implementing and Managing Continuous Improvement

    Objective: Learn how to lead improvement initiatives, measure results, and embed a culture of continuous improvement across an organization.


    Topics Covered:

    • Developing a Continuous Improvement Strategy
    • Aligning Projects with Organizational Goals and KPIs
    • Change Management and Overcoming Resistance
    • Data-Driven Decision Making and Performance Dashboards
    • Establishing Process Control Systems
    • Conducting Audits and Continuous Assessments
    • Recognizing and Rewarding Improvement Efforts
    • Continuous Improvement Sustainability Plan


    Learning Outcomes:

    • Develop and implement a sustainable continuous improvement plan.
    • Lead teams through change using data-driven leadership principles.
    • Evaluate project success and ensure long-term improvements are maintained.

    Recognized Certifications 

    BBB Accredited Logo
    CPD Accredited Logo
    Veteran Owned Small Business

    MSI certifications are widely respected within the business community because they demonstrate verified knowledge and practical skills that align with real-world industry standards.

    CCIM Digital Badge

    Awarded to you upon passing the certification exam.

    Frequently asked questions

    Are There Prerequisites?

    There are no prerequisites for this certification program.  The training material includes all of the course work required to learn the skill and prepare for the MSI exam.

    This course is perfect for the following professions:
    Office Manager, Administrative Assistant, Executive Assistant, Operations Coordinator, Front Office Supervisor

    How long is the training course?

    The training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you’re ready. You have 1 year from the date of purchase to complete the course.

    How is the exam structured?

    This certification exam is timed.  The exam is completed online from home or work.  You may take the exam as soon as you are ready, it does not need to be scheduled in advance.  All questions are multiple choice.  The exam is an “open note” exam, meaning you may use any notes you’ve taken while studying.

    How in-depth is the training?

    It is designed to give you a solid understanding of the subject and prepare you for the certification exam.  All training and the exam are completed online.  No additional study material is required.

    Pay Scale for a continuous improvement  manager

     The potential pay scale for a skilled Continuous Improvement Manager typically falls in the $70,000 to $110,000 range per year, depending on industry, location, and experience. As a professional credential, the CCIM certification strengthens your expertise in process improvement, efficiency analysis, and organizational performance-skills that empower you to reduce waste, improve quality, and deliver measurable value to your organization from the very first day. 

    Influence of CCIM certification on promotions

     Earning your Continuous Improvement Manager certification can give you a strong edge when pursuing a promotion or leadership role. It highlights your commitment to professional growth and demonstrates your ability to analyze processes, enhance efficiency, and lead improvement initiatives that strengthen performance across the entire organization. 

    Continuous Improvement Manager certification

    Earning your Continuous Improvement Manager certification shows a strong commitment to excellence, efficiency, and measurable organizational growth. As businesses strive to increase productivity, reduce waste, and build stronger teams, certified professionals in continuous improvement stand out as trusted leaders who know how to turn challenges into opportunities for progress.

    This certification gives you practical tools to identify process inefficiencies, uncover root causes, and implement lasting improvements that drive real results. You'll learn how to streamline workflows, strengthen quality, enhance communication, and create systems that keep performance consistent and reliable. With these skills, you help your organization operate smarter, faster, and more effectively-building long-term improvements that lead to lasting success.

    Choosing the Management and Strategy Institute (MSI) ensures your certification carries real professional weight. MSI is a trusted industry leader known for providing comprehensive, self-paced training programs that are recognized by employers worldwide. With MSI, you'll gain not only valuable knowledge but also a respected credential that highlights your integrity, professionalism, and dedication to ethical excellence.

    Average Completion Time:  6-8 Hours